Luke Stoutenburg

Freelance Creative Operations & Technical Production

Independent ContractorFebruary 2026 - Present

• Lead creative operations and technical production for advertising agencies, including Arts & Letters, and small businesses worldwide.
• Handle production systems across media archives, rendering, networks, and AI-assisted research and documentation.

Technical Operations Manager

Arts & Letters Creative Co.June 2018 - February 2026

• Owned day-to-day technology operations across servers, rendering, storage, and production tools as the company grew from 30 employees to 150+, with more than 200 project contractors active at peak.
• Rebuilt post-production around block-based storage and Google Drive Stream for render jobs, then began virtualization and cloud testing months before COVID. During the pandemic, production volume rose while technology spend stayed flat.
• Built practical internal tools and direct support paths to clear production bottlenecks, fix technology vulnerabilities, and keep the operation lean.
• Provided technical direction for commercial shoots and supported campaigns for Google, ESPN, Dick’s Sporting Goods, and NBC from production through delivery.
• Trained staff on practical AI and LLM workflows for research, documentation, and repeatable production work.

Associate Director of Digital Production

Padilla Co. DigitalJune 2017 - August 2018

• Managed eight developers and technologists through an agency acquisition, maintaining delivery continuity.
• Led digital production for Sanofi Pasteur, General Mills, Amtrak, and food and agriculture organizations promoting blueberries, maple syrup, and California almonds.
• Delivered government vaccination and public-health campaigns on critical timelines, while establishing quality-review and resource-planning workflows.

Product Manager and Operations Director

INM UnitedOctober 2012 - June 2017

• Redesigned hosting economics, cutting annual server costs from about $70,000 to $15,000, billing clients about $73,000 for hosting and expanded services, and generating roughly $50,000 in annual profit.
• Directed product and developer teams building agency platforms for Series A and B startups.
• Audited hospital bed flow with Bon Secours and helped develop TV dashboards and iPad tools for front-desk staff.
• Partnered with vendors on the early Roundtrip platform, using the Munkres assignment algorithm to schedule non-emergency transport pickups around hospital appointment times.
• Built QA and operating frameworks that helped the agency scale and supported client delivery through an acquisition.

Bachelor of Science in Marketing

Virginia Commonwealth University, School of Business2011